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CRESCENDO 2

WHAT ARE CRESCENDO 2'S FEATURES, SPECS AND DIMENSIONS?





Crescendo 2 is the most advanced bendable Bluetooth vibrator in the world. It is packed to the brim with the very best innovation to take you to the ultimate heights of pleasure. Crescendo 2 has 6 motors along the length of its shaft, so there are multiple stimulation points throughout. All the motors can be programmed individually and controlled using the app so you can create a vibration pattern that is completely tailored to you. Featuring USB charging, long battery runtime, speedy charging, smart app control, 100% showerproof and much more. Crescendo 2 comes feature-rich and ready straight out of the box, all inclusive!

Crescendo 2 is a slim, ergonomically designed vibrator, making it the perfect vibrator for beginners and veterans. Crescendo 2 is 1.6 inches wide and 1.8 inches tall at the widest point, and 8.6 inches long. At the narrow end Crescendo 2 is 1.2 inches wide and 0.8 inches tall. In metric, this is 4.2cm x 4.5cm at the widest point and 22cm long, and 3cm x 2cm on the narrow end. Crescendo 2 weighs 0.4 lbs or 0.18 kg

WHAT'S IN THE BOX?

Crescendo 2 comes in a beautifully designed box with an instruction manual, a getting started guide and a USB wire.

CAN CRESCENDO 2 BE USED DURING SEX?

Yes, Crescendo 2 is an incredibly versatile vibrator that can be used both externally or internally during sexual intercourse. You can check out the Play page for more ideas on how to introduce and incorporate Crescendo 2 into your sex life.

WHAT MAKES CRESCENDO 2 UNIQUE?

Crescendo 2 is unique in several ways and the most exciting being that owning Crescendo 2 feels like owning infinite toys in one! Due to its bendable design, its applications are endless. You can bend Crescendo 2 into any shape that works for you or your partner, of which include:

  • ‘C’ shape - curved to stimulate the clitoris and G-spot at the same time
  • ‘S’ shape - to stimulate the G-spot while your partner performs oral sex
  • ‘J’ shape - to curve around the head of the penis for stimulation.

Crescendo 2 is designed to be a truly unisex and gender-neutral vibrator so people of all orientations and identities can enjoy it. Crescendo 2 has six motors along the length of its shaft, all strategically placed to target multiple erogenous zones throughout. All the motors can be individually programmed and controlled using the app or the MysteryVibe REMOTE so you can create and save vibes that are completely tailored to your preferences. For more ideas on how to use Crescendo 2, check out our Play page.

WHAT IS THE DESIGN INSPIRATION BEHIND CRESCENDO 2

Our relationship with sexuality starts with our fingers. They are our very first 'sex toy' and our introduction to pleasure. Our fingers help us discover and stimulate our erogenous zones. That is why we designed Crescendo 2 to create the ultimate finger that can be bent into any shape to reach, discover, and arouse the deepest parts of our bodies, parts we didn't know existed and achieve new heights of pleasure.

IS CRESCENDO 2 A GOOD FIRST-TIME VIBRATOR?

A lot of our customers tell us that Crescendo 2 is their very first vibrator. We think it is the perfect vibrator for anyone looking to explore, discover and stimulate their body in new ways. As every body is unique, Crescendo 2's bendability allows users to personalize their vibrator in ways traditional sex toys cannot. You never have to worry that Crescendo 2 won’t be a good fit, which is why Crescendo 2 makes the best vibrator gift for your partner.

HOW DO I CHARGE MY CRESCENDO 2?

To charge Crescendo 2, plug in the micro-USB wire into the port at the back of Crescendo 2. You can connect the USB wire to any USB plug or computer for power. The light on the back of Crescendo 2 will blink amber to indicate charging. When charging is complete this light will go a solid green colour.

HOW LONG DOES THE BATTERY LAST?

Crescendo 2 takes 1 hour to charge and lasts up to two hours depending on the vibe settings. The run time will increase with lower intensity vibration patterns.

HOW CAN CRESCENDO 2 BE USED ON THE G-SPOT AND CLITORIS?

Crescendo 2 makes an excellent G-spot and clitoral vibrator. You can bend Crescendo 2 into a curved shape to precisely stimulate the G-spot with targeted vibrations. Similarly, use the new and improved ears or raised wings for more powerful and concentrated clitoral stimulation. To stimulate the clitoris and G-spot at the same time you can bend Crescendo 2 into a ‘C’ shape and arouse both areas equally. Check out our Play page for more ideas.

HOW CAN CRESCENDO 2 BE USED ON THE PENIS?

Crescendo 2 makes an excellent vibrator for men. You can bend Crescendo 2 into a 'J' shape and position it along the underside of your shaft and over the penis head, or you can bend it into an 'O' shape and run it up and down the length of your shaft with lots of water-based lube. Check out our Play page for more ideas.

IS CRESCENDO 2 GOOD FOR ANAL PLAY / PROSTATE MASSAGE?

Many of our users enjoy anal play and prostate massage with Crescendo 2. You can read a review about it here.

WHAT ARE THE 'EARS' (RAISED WINGS) ON CRESCENDO 2 FOR? DO THEY VIBRATE?

On Crescendo 2 there is one powerful vibration motor in between the two ears (raised wings), producing a more targeted stimulation. You can press the ears against your erogenous zones and explore different pressures to get different sensations.

WHAT DO THE BUTTONS ON CRESCENDO 2 DO?

You can control Crescendo 2 without connecting to the app by using the buttons. Use the arrow buttons to cycle through the vibes and use the + and - buttons to change the intensity. To turn Crescendo 2 ON / OFF press and hold the down arrow button for 2 seconds. To connect to the app, open the app and when it prompts you to connect with Crescendo 2, press and hold the up arrow button for 2 seconds.

WHAT ARE YOUR PRODUCTS MADE OF?

All of our products are made from high quality, FDA-registered, premium body-safe silicone.

WHERE CAN I FIND THE SERIAL NUMBER TO REGISTER MY WARRANTY?

WHAT SHAPES CAN YOU BEND CRESCENDO 2 INTO?

Crescendo 2's claim to fame is infinite toys in one. Crescendo 2 can be bent into as many shapes as you want. Simply bend it with your hand into an I, C, U, L, O, S and everything in between. You will find lots of exciting shapes and play ideas on our Play page.

CAN I USE LUBE WITH CRESCENDO 2?

Absolutely. We always recommend using a water-based lubricant to get the most of your Crescendo 2. Crescendo 2 is not compatible with silicone-based lubricants.

HOW DO I RESTORE FACTORY SETTINGS ON MY DEVICE?

Make sure the device you want to reset is connected to the app. On the MysteryVibe app, swipe down to the vibe store. Tap on the gear at the top right and select 'Restore factory settings'. This will replace the vibes you currently have on your device with the original, pre-loaded ones.

HOW DO I CLEAN MY CRESCENDO 2?

We recommend cleaning Crescendo 2 before first and after every use, either with soap and water or a specialised toy cleaner. You can safely run Crescendo 2 under the tap but don’t completely submerge it in water as it may damage the product.

MY CRESCENDO 2 WON'T TURN ON?

Your Crescendo 2 may be stuck in boot mode, where it is unable to turn on correctly. To fix this, connect you Crescendo 2 to USB power. Let Crescendo 2 charge for around 15 minutes, and then try turning it on. To prevent this from happening again, connect your Crescendo 2 to the app and install the firmware update when it prompts you to. This is quite a large file so it will take around 10 minutes, but once you have successfully installed the new firmware then you shouldn't see this issue again. If the issue persists, please contact our support team at support@mysteryvibe.com.

HOW DO I LOCK / UNLOCK MY CRESCENDO 2?

Once you've found a vibe that you like, you can lock your Crescendo 2 so that you don't accidentally change the setting during play. To do this, hold down both the + and - buttons at the same time for 4 seconds. Your Crescendo 2 will vibrate momentarily to indicate that it is now locked and then the buttons won't affect Crescendo 2. The light on the bottom will double flash upon locking and then again every 10 seconds. To unlock Crescendo 2, hold down the + and - buttons again for 4 seconds. If you are unsure whether your Crescendo 2 is locked, simply put it on charge and it will automatically go back to normal operation.

WHAT ARE THE DIFFERENCES BETWEEN POCO AND CRESCENDO 2?

CRESCENDO

WHAT ARE CRESCENDO'S FEATURES, SPECS AND DIMENSIONS?

Crescendo Crescendo is the most advanced vibrator in the world. It is packed with the very best innovation to the brim to take you to the ultimate heights of pleasure. Seamless wireless charging, long battery runtime from a quick full charge, smart app control, 100% waterproof and much more. Crescendo comes feature-rich, straight out of the box, all inclusive!

Crescendo is a slim toy, which is what makes it great for people who may not already own many vibrators. Crescendo is 1.6 inches x 1.4 inches at the widest point, and 8.5 inches long. At the narrow end the circumference is 3.5 inches and at the wider end 4.75 inches (excluding the 'ears'). In metric, this is 3.5cm x 4cm at the widest point and 21cm long, with a circumference of 9cm at the narrow end and 12cm at the wider end. Crescendo weighs 5.6 oz or 160g.

WHAT'S IN THE BOX?

Crescendo comes in an award winning box with a beautifully designed instruction manual, wireless induction charger and USB wire. What is in the box Crescendo

CAN CRESCENDO BE USED DURING SEX?

Yes, Crescendo is a really great toy for use during intercourse. It can be used both externally or internally during sex and has many awards for being the best sex toy for couples. You can check out the Play page for more ideas on how to introduce Crescendo into your sex life. Crescendo great for sex

WHAT MAKES CRESCENDO UNIQUE?

Crescendo is unique in a number of ways & the most exciting being that it can be infinite toys in one! Because of its bendable design, you can flex Crescendo into any shape that works for you or your partner. That could be a curved shape to stimulate the G-spot, an S-shape to stimulate both the clitoris and G-spot at the same or or a J shape to curve around the head of the penis. Crescendo is designed to be truly unisex and gender-neutral so people from all orientations can enjoy it. Crescendo has six motors along the length of its shaft, so there are multiple stimulation points throughout. All the motors can be programmed individually and controlled using the app so you can create a vibe that is completely tailored to you. For more ideas on how to use Crescendo, check out our Play page. Crescendo unique bendy vibrator

WHAT IS THE DESIGN INSPIRATION BEHIND CRESCENDO?

Our relationship with sexuality starts with our fingers. They are our very first 'sex toy'. Our fingers help us discover and stimulate our erogenous zones. That is what we designed Crescendo to elevate - create the ultimate finger that can be bent to any shape and reach, discover and arouse the deepest parts of our bodies, we didn't know existed and achieve new heights of pleasure. Crescendo design inspirating fingering

IS CRESCENDO A GOOD FIRST-TIME VIBRATOR?

A lot of our customers tell us that Crescendo is their very first vibrator. We think it is the perfect toy for anyone looking to explore, discover and stimulate their body in new ways. As every body is unique, Crescendo's bendability allows users to make it their toy without needing to plan in advance what could work for them. That's also why Crescendo makes the best vibrator gift for your partner. Crescendo best first time vibrator

HOW DO I CHARGE MY CRESCENDO?

Before placing Crescendo on the charger, make sure the charger is connected to a good USB power source, a laptop or wall plug. Once plugged in, check that the charger shows 3 lights in a sequence - Red, Green, Orange. After that, place Crescendo flat on the charger with the minus buttons next to the arrow on the charger as shown in this video. During charging the side lights on Crescendo will glow on-and-off. The light on the back of the charger will also blink green indicating charging. Once charging is complete, this light will go solid green and the side lights on Crescendo will switch off. Crescendo

HOW LONG DOES THE BATTERY LAST?

Crescendo takes 45 minutes to charge and lasts more than an hour with all 6 motors running at full power, the Max Max vibe. It will last even longer when running with other vibe patterns or at a lower intensity.

HOW CAN CRESCENDO BE USED ON THE G-SPOT AND CLIT?

Crescendo makes an excellent G-spot and Clitoral vibrator. You can bend Crescendo into a curved shape to precisely stimulate the G-spot with targeted vibrations. Similarly, on the clitoris you can use Crescendo’s ears or tip for a gentle distributed vibration or a concentrated powerful one. To stimulate the clitoris and G-spot at the same time you can bend Crescendo into an S-shape to arouse both areas equally. Check out our Play page for more ideas. Crescendo ultimate g-spot vibrator

HOW CAN CRESCENDO BE USED ON THE PENIS?

Crescendo makes an excellent male masturbator sex toy. You can bend Crescendo into a 'J' shape and position it along the underside of your shaft and over the penis head, or you can bend it into an 'O' shape and run it up and down the length of your shaft with lots of water-based lube. Check out our Play page for more ideas. Crescendo

IS CRESCENDO GOOD FOR ANAL PLAY / PROSTATE MASSAGE?

Many of our users enjoy anal play and prostrate massage with Crescendo. You can read a review about it here.

HOW EASY IS IT TO TRAVEL WITH CRESCENDO? CAN I CHARGE IT IN OTHER COUNTRIES?

Crescendo is perfect for traveling, especially when taking in your hand luggage. Crescendo comes with a beautiful travel pouch for discreet safekeeping while you travel. Since Crescendo's wireless induction charger connects to any USB power outlet (or computer), you can charge it anywhere in the world.

WHAT ARE THE 'EARS' (RAISED WINGS) ON CRESCENDO FOR? DO THEY VIBRATE?

There are 2 powerful vibration motors under the ears (raised wings) - one at each end of it. The ears transfer the vibrations from these motors along its edges to produce a distributed rumble. Being soft you can press them against your erogenous zones to get a very different sensation. Crescendo

WHAT DO THE BUTTONS ON CRESCENDO DO?

You can control Crescendo without connecting to the app using the buttons. Use the arrow buttons to cycle through the vibes, and use the + and - buttons to change the intensity. To turn Crescendo ON / OFF press and hold the right arrow button for 2 seconds. To connect to the app, open the app and when it prompts you to connect with Crescendo, press and hold the left arrow button for 2 seconds. Crescendo

MY CRESCENDO ISN'T CHARGING. MY CRESCENDO DOESN'T CHARGE. WHAT SHOULD I DO?

If the light on the side of the charger turns solid red when you place Crescendo on it, this means that it isn't aligned properly. Lift Crescendo off the charger and place it down again, making sure the minus button on Crescendo is next to the arrow on the side of the charger. Once it is in the correct position, the charger light will start flashing green, and the lights on the side of Crescendo will begin to glow. Also make sure to use a good USB charger plug of computer to power the USB of the charger. You can see how to place Crescendo correctly on the charger in this video.

WHAT ARE YOUR PRODUCTS MADE OF?

All of our products are made from high quality, FDA-approved, premium body-safe silicone.

WHERE CAN I FIND THE SERIAL NUMBER TO REGISTER MY WARRANTY?

On Crescendo, you can find the serial number on the bottom of the charger. It will be a long number starting with MV.

WHAT SHAPES CAN YOU BEND CRESCENDO INTO?

Crescendo's claim to fame is, infinite toys in one. Crescendo can be bent into as many shapes as you want. Simply bend it with your hand into an I, C, U, L, O, S and everything in between. You will find lots of exciting shapes and play ideas in our Play page. Crescendo infinite toys in one

CAN I USE LUBE WITH CRESCENDO?

Absolutely. We always recommend using a water-based lubricant along with Crescendo to get the most of your Crescendo. Also, lotions and oils are a great addition if you like to lead up to your time with Crescendo by giving your partner a sensual massage.

HOW DO I RESTORE FACTORY SETTINGS ON MY DEVICE?

Make sure the device you want to reset is connected to the app. On the MysteryVibe app, swipe down to the vibe store. Tap on the gear at the top right and select 'Restore factory settings'. This will replace the vibes you currently have on your device with the original, pre-loaded ones.

HOW DO I CLEAN MY CRESCENDO?

Crescendo is 100% waterproof, so you can safely submerge it in water to clean it. We recommend cleaning it before and after use, using either soap and water or a specialised toy cleaner.

MY CRESCENDO WON'T TURN ON?

Your Crescendo may be stuck in boot mode, where it is unable to turn on correctly. To fix this, please place your Crescendo on the charger and wait for the lights on the side to pulse gently - this means it is charging properly. Let Crescendo charge for around 15 minutes, and then try turning it on. In order to prevent this from happening again, connect your Crescendo to the app and install the firmware update when it prompts you to. This is quite a large file so it will take around 10 minutes, but once you have successfully installed the new firmware then you shouldn't see this issue again.

HOW DO I LOCK / UNLOCK MY CRESCENDO?

Once you've found a vibe that you like, you can lock your Crescendo so that you don't accidentally change the setting during play. To do this, hold down both the + and - buttons at the same time for 3 seconds. Your Crescendo will vibrate momentarily to indicate that it is now locked and then the buttons won't affect Crescendo. To unlock Crescendo, hold down the + and - buttons again for 3 seconds.

HOW DO I BUY A NEW CHARGER FOR CRESCENDO? I HAVE LOST / BROKEN MY CHARGER, HOW DO I GET A NEW ONE?

Please email us at support@mysteryvibe.com so we can send you the link to purchase a new one. Alternatively, since Crescendo charges via Qi-induction, if you already have a Qi-compliant induction charger, like one of these, that would work fine too.

What are the differences between Poco and Crescendo?

Differences Poco and Crescendo Graphics

TENUTO 2

WHAT ARE TENUTO 2'S FEATURES, SPECS AND DIMENSIONS?



Tenuto 2 is the most advanced male vibrator in the world, providing the ultimate satisfaction for both couples and solo pleasure. It’s powered by 4 individual motors that stimulate the penis and perineum, increasing blood flow and heightening sensations. Designed specifically to work with and around the male anatomy, it can be worn comfortably during intercourse or used solo. Tenuto 2’s front motors will not only stimulate the penis but also deliver powerful vibrations to the partner's labia and clitoris. Featuring micro-USB charging, long battery runtime, smart app control, compatible with the MysteryVibe remote, and 100% water resistant, Tenuto 2 won’t leave you wanting for anything but more.



The inside dimensions of Tenuto 2 before stretching are 1.3 inches x 1.3 inches. Once it is stretched, it is around 1.7 inches x 1.7 inches.

WHAT'S IN THE BOX?

Tenuto 2 comes in a beautifully designed box with a slick instruction manual and USB charging wire.

HOW DO I WEAR TENUTO 2?

Before wearing Tenuto 2, generously apply water-based lubricant on Tenuto 2, your penis, or both. Make sure Tenuto 2 is powered on before putting it on. Stretch and open Tenuto 2's 'wings' outwards and place it on the penis head. Stimulate the penis head with Tenuto 2’s strong vibrations to get aroused. As your penis gets erect, slide Tenuto 2 up the penis shaft so it sits at the base. Sit your testicles above Tenuto 2 or place them through the opening below, one at a time. You can connect to the app or use the MysteryVibe remote if you want to control Tenuto 2 remotely while wearing it. Once Tenuto 2 is on, get a firm grip and enjoy stronger, longer erections.

HOW DO I CHARGE TENUTO 2?

To charge Tenuto 2, plug in the micro-USB wire into the port at the back of Tenuto 2. You can connect the micro-USB wire to any USB plug or computer for power. The light on the underside of Tenuto 2 will double blink to indicate charging. When charging is complete this light will go solid.

CAN TENUTO 2 BE WORN DURING SEX & INTERCOURSE?

Tenuto 2 is designed to be worn comfortably during intercourse. Tenuto 2's front 3 motors are not only designed to stimulate the penis but also deliver powerful vibrations to your partner's labia and clitoris.

WHAT ARE THE DIFFERENT WAYS I CAN USE TENUTO 2?

You can use Tenuto 2 in a number of different ways: as a cock ring, as a nipple stimulator and more. You can find lots of ideas on our Play page

WHAT DO THE BUTTONS ON TENUTO 2 DO?

You can control Tenuto 2 without connecting to the app by using the buttons. Use the arrow buttons to cycle through the vibes and use the + and - buttons to change the intensity. To turn Tenuto 2 ON / OFF press and hold the right arrow button (next to the power icon) for 2 seconds.

HOW DO I CONNECT TENUTO 2 TO THE APP?

Download the MysteryVibe app from the Apple App Store or Google Play Store. Open the app and enable Bluetooth on your phone. Note that Android requires location permission for the Bluetooth functionality to work - this is an internal Android step, and your location is not used or tracked by the app. In the app, select ‘Tenuto 2’ and then ‘Tap to Connect’. When it prompts you to connect with Tenuto 2, press and hold the left arrow button for 2 seconds. Tenuto 2 will vibrate twice indicating it’s ready to connect and the app will then be connected with Tenuto 2.

HOW DO I LOCK MY TENUTO 2?

Once you've found a vibe you like, you can lock your Tenuto 2 so that you don't accidentally change the setting to another vibe pattern during play. To do this, hold down both the + and - buttons at the same time for 4 seconds. Tenuto 2 will be locked. The light on the underside will double flash upon locking and continue flashing every 10 seconds to indicate it’s locked. To unlock, press and hold the + and - buttons again for 4 seconds and Tenuto 2 will go back to normal operation. If you are unsure whether your Tenuto 2 is locked, simply put it on charge and it will automatically go back to normal operation.

HOW LONG DOES THE BATTERY LAST?

Tenuto 2 takes around an hour to charge and lasts up to 2 hours depending on vibe pattern.

WHAT ARE YOUR PRODUCTS MADE OF?

All our products are made from high quality, premium body-safe silicone.

WHERE CAN I FIND THE SERIAL NUMBER TO REGISTER MY WARRANTY?

If you purchased the original Tenuto on pre-order, a serial number was not included so please use your order number instead when registering your warranty on our site. This will be a four or five-digit number that you can find on your order confirmation. For all orders of Tenuto 2 the serial number can be found on the side of the box - it will be a long number starting with MVT.

HOW DO I RESTORE FACTORY SETTINGS ON MY DEVICE?

Make sure the device you want to reset is connected to the app. On the MysteryVibe app, swipe down to the vibe store. Tap on the gear at the top right and select 'Restore factory settings'. This will replace any custom vibration patterns you might have created with the original, pre-loaded ones.

HOW DO I CLEAN MY TENUTO 2?

We recommend cleaning Tenuto 2 before first and after every use, either with soap and water, or a specialised sex toy cleaner. You can safely run Tenuto 2 under the tap but don't completely submerge it in water as this may cause damage.

TENUTO

WHAT ARE TENUTO'S FEATURES, SPECS AND DIMENSIONS?

How big is Tenuto Tenuto is the most advanced male vibrator in the world. It is packed with the very best innovation to the brim to take you and your partner to the ultimate heights of pleasure. USB charging, long battery runtime from a quick full charge, smart app control, 100% waterproof and much more. Tenuto comes feature-rich, straight out of the box, all inclusive!

The inside dimensions of Tenuto before stretching are 1.5 inches x 1.5 inches. Once it is stretched, it is around 2 inches x 2 inches.

WHAT'S IN THE BOX?

Tenuto comes in a beautifully designed box with a slick instruction manual and USB charging wire. What is in the box Tenuto

HOW DO I WEAR TENUTO?

Make sure Tenuto is turned on before putting it on. Before wearing Tenuto, generously apply water-based lubricant on Tenuto, your penis, or both. Stretch and open Tenuto's 'wings' and slide it on. Sit your testicles above Tenuto or place through the opening below, one at a time. You can connect to the app if you want to control Tenuto while wearing it. Once Tenuto is on, enjoy a firm grip and play stronger for longer. How do I wear Tenuto

HOW DO I CHARGE TENUTO?

To charge Tenuto, plug in the micro USB wire into the port at the back of Tenuto. You can connect the USB wire to any USB plug or computer for power. The light on the underside of Tenuto will blink to indicate charging. When charging is complete this light will go off. How do I charge Tenuto

CAN TENUTO BE WORN DURING SEX & INTERCOURSE?

Tenuto is designed to be worn comfortably during intercourse. Tenuto's front three motors is not only designed to stimulate the penis but also deliver powerful vibrations to the partner's labia and clitoris. Tenuto During Sex and Intercourse

WHAT ARE THE DIFFERENT WAYS I CAN USE TENUTO?

You can use Tenuto in a number of different ways: as a cock ring, as a masturbator, as a nipple stimulator and many others. You will find lots of ideas on our Play page. Tenuto different ways to use

WHAT DO THE BUTTONS ON TENUTO DO?

You can control Tenuto without connecting to the app using the buttons. Use the arrow buttons to cycle through the vibes, and use the + and - buttons to change the intensity. To turn Tenuto ON / OFF press and hold the right arrow button for 2 seconds. To connect to the app, open the app and when it prompts you to connect with Tenuto, press and hold the left arrow button for 2 seconds. Tenuto what the buttons do

HOW DO I LOCK MY TENUTO?

Once you've found a vibe that you like, you can lock your Tenuto so that you don't accidentally change the setting during play. To do this, hold down both the + and - buttons at the same time for 3 seconds. Your Tenuto will vibrate momentarily to indicate that it is now locked and then the buttons won't affect Tenuto. To unlock Tenuto, hold down the + and - buttons again for 3 seconds. Tenuto how to lock

HOW LONG DOES THE BATTERY LAST?

Tenuto takes around an hour to charge and lasts 90 minutes at full power (Mad Max Vibe).

WHAT ARE YOUR PRODUCTS MADE OF?

All of our products are made from high quality, premium body-safe silicone.

WHERE CAN I FIND THE SERIAL NUMBER TO REGISTER MY WARRANTY?

Early batches of Tenuto don't have a serial number so please use your order number instead when registering your warranty on our site. This will be a four or five digit number that you can find on your order confirmation. For later batches the serial number can be found on the side of the box - it will be a long number starting with MVT.

HOW DO I RESTORE FACTORY SETTINGS ON MY DEVICE?

Make sure the device you want to reset is connected to the app. On the MysteryVibe app, swipe down to the vibe store. Tap on the gear at the top right and select 'Restore factory settings'. This will replace the vibes you currently have on your device with the original, pre-loaded ones. Tenuto how to Restore Factory Settings

HOW DO I CLEAN MY TENUTO?

We recommend cleaning Tenuto before first and after every use, either with soap and water, or a specialised toy cleaner. You can safely run Tenuto under the tap but don't completely submerging it in water as this may damage it.

Poco

WHAT ARE POCO'S FEATURES, SPECS AND DIMENSIONS?

Poco is the most advanced bullet vibrator in the world. It is packed with the very best innovation to the brim to take you to the ultimate heights of pleasure. USB charging, long battery runtime from a quick full charge, smart app control, showerproof and much more. Poco comes feature-rich, straight out of the box, all inclusive!

Poco is a compact toy, which is what makes it great for people who may not already own many vibrators. Poco is 1.6 inches at the widest point, and 5.9 inches long. At the narrow end the circumference is 1 inches and at the wider end 1.6 inches. In metric, this is 4cm at the widest point and 15cm long, with a circumference of 2.5cm at the narrow end and 4cm at the wider end. Poco weighs 2.5 oz or 80g.

Poco Features and Dimensions

WHAT'S IN THE BOX?

Poco comes beautifully packaged and includes a user guide and USB charging cable.

What is in the box Poco

CAN POCO BE USED DURING SEX?

Yes, Poco is a really great toy for use during sex. It is particularly effective for targetted clitoral and labia stimulation during intercourse to enjoy internal and external stimulation simultaneously. You can check out the Play page for more ideas on how to introduce Poco into your sex life.

Poco great for sex

WHAT MAKES POCO UNIQUE?

POCO is unique in a number of ways AND the most exciting being that it can be many toys in one! Because of its bendable design, you can flex Poco into any shape that works for you or your partner. That could be a curved shape to stimulate the G-spot or a C-shape to stimulate both the clitoris and G-spot at the same. Poco is designed to be gender-neutral so people from all orientations can enjoy it.

Poco unique smart bendable bullet vibrator

WHAT ARE POCO'S KEY FEATURES?

Poco has two motors along the length of its shaft, so there are multiple stimulation points throughout. Both the motors can be programmed individually and controlled using the app so you can create a vibe that is completely tailored to you. For more ideas on how to use Poco, check out our Play page.

Poco unique smart bendable bullet vibrator

WHAT IS THE DESIGN INSPIRATION BEHIND POCO?

Our relationship with sexuality starts with our fingers. They are our very first 'sex toy'. Our fingers help us discover and stimulate our erogenous zones. That is what we designed Poco to emulate - create the ultimate finger that can be bent to reach, discover and arouse the deepest parts of our bodies, we didn't know existed and achieve new heights of pleasure.

Crescendo design inspirating fingering

IS POCO A GOOD FIRST-TIME VIBRATOR?

We designed Poco to be the best first-time vibrator. We think it is the perfect toy for anyone looking to explore, discover and stimulate their and their partner's body in new ways. Poco also makes a great vibrator gift for your partner or friend.

Poco best first time vibrator

HOW DO I CHARGE MY POCO?

To charge Poco, plug in the micro USB wire into the port at the back of Poco. You can connect the USB wire to any USB plug or computer for power. The light in the centre of the buttons will blink to indicate charging. When charging is complete this light will go off. Crescendo

HOW LONG DOES THE BATTERY LAST?

Poco takes 1 hour to charge and lasts upto 2 hours with both motors running at full power. It will last even longer when running with other vibe patterns or at a lower intensity.

HOW CAN POCO BE USED ON THE G-SPOT OR CLIT?

Poco makes an excellent G-spot as well Clitoral vibrator. You can bend Poco into a curved shape to precisely stimulate the G-spot with targeted vibrations. Similarly, on the clitoris you can use the flat side of Poco's top motor for a distributed vibration or the tip for a concentrated powerful one. Check out our Play page for more ideas. Poco compact bullet g-spot clit vibrator

HOW EASY IS IT TO TRAVEL WITH POCO? CAN I CHARGE IT IN OTHER COUNTRIES?

Poco is designed to be the perfect travel vibrator, especially when taking in your hand luggage. Poco is very compact, really powerful and very easy to charge with a standard micro-USB wire. Connect it to any USB power outlet (or computer) and you can charge it anywhere in the world.

WHAT DO THE BUTTONS ON Poco DO?

You can control Poco without connecting to the app using the buttons. Use the arrow buttons to cycle through the vibes, and use the + and - buttons to change the intensity. To turn Poco ON / OFF press and hold the right arrow button for 2 seconds. To connect to the app, open the app and when it prompts you to connect with Poco, press and hold the left arrow button for 2 seconds. Crescendo

WHAT ARE YOUR PRODUCTS MADE OF?

All of our products are made from high quality, FDA-approved, premium body-safe silicone.

WHERE CAN I FIND THE SERIAL NUMBER TO REGISTER MY WARRANTY?

On Poco, you can find the serial number on the side of the box. It will be a long number starting with MV.

WHAT SHAPES CAN YOU BEND POCO INTO?

Poco can be bent into as many shapes as you want. Simply bend it with your hand into an I, C, U, L, and many shapes in between. You will find lots of exciting shapes and play ideas in our Play page. Poco Shapes

CAN I USE LUBE WITH POCO?

Absolutely. We always recommend using a water-based lubricant along with Poco to get the most of your Poco. Also, lotions and oils are a great addition if you like to lead up to your time with Crescendo by giving your partner a sensual massage.

HOW DO I RESTORE FACTORY SETTINGS ON MY POCO?

Connect Poco to the MysteryVibe app. On the app, swipe down to the vibe store. Tap on the gear at the top right and select 'Restore factory settings'. This will replace the vibes you currently have on your device with the original, pre-loaded ones.

HOW DO I CLEAN MY POCO?

Poco is water-resistent, so you can safely wash it under running water to clean it. We recommend cleaning it before and after use, using either soap and water or a specialised toy cleaner.

HOW DO I LOCK / UNLOCK MY POCO?

Once you've found a vibe that you like, you can lock your Poco so that you don't accidentally change the setting during play. To do this, hold down both the + and - buttons at the same time for 3 seconds. Your Poco will vibrate momentarily to indicate that it is now locked and then the buttons won't affect it. To unlock Poco, hold down the + and - buttons again for 3 seconds. How to lock and unlock Poco

What are the differences between Poco and Crescendo?

Differences Poco and Crescendo Graphics

Tenuto Mini

WHAT ARE TENUTO MINI'S FEATURES, SPECS AND DIMENSIONS?



TENUTO MINI is the world's first compact wearable vibrating device designed to help you get erect & stay erect. Its revolutionary body-adapting material stretches to comfortably fit 90% of penis shapes & sizes. This allows the device to sit tightly at the base of the penis & deliver precise vibrations at precise points. As a result, it promotes blood circulation & better constriction for fuller, firmer, longer erections. TENUTO MINI's 3 strategically placed motors simultaneously stimulates your penis and your partner's vulva, labia & clitoris. TENUTO MINI is 100% water resistant and packed with features like micro-USB charging, long battery runtime, fast charging and smart App control.



The inside dimensions of TENUTO MINI before stretching are 1.3 inches x 1.3 inches. Once it is stretched, it is around 1.7 inches x 1.7 inches.

WHAT'S IN THE BOX?

TENUTO MINI comes in a beautifully designed box with a detailed instruction manual, quick start guide and USB charging cable.

HOW DO I WEAR TENUTO MINI?

Before wearing TENUTO MINI, generously apply lubricant on both TENUTO MINI and the penis. Make sure TENUTO MINI is powered on before putting it on. Stretch and open TENUTO MINI's bottom part outwards and place it on the penis head. Stimulate the penis head with TENUTO MINI's strong vibrations to get aroused. As your penis gets erect, slide TENUTO MINI up the penis shaft so it sits at the base. You can connect to the app or use the MysteryVibe remote if you want to control TENUTO MINI remotely while wearing it. Once TENUTO MINI is on, get a firm grip and enjoy stronger, longer erections.

HOW DO I CHARGE TENUTO MINI?

To charge TENUTO MINI, plug in the micro-USB wire into the port at the back. You can connect the micro-USB wire to any USB plug or computer for power. The light on TENUTO MINI will double blink to indicate charging. When charging is complete this light will go solid.

CAN TENUTO MINI BE WORN DURING INTERCOURSE?

TENUTO MINI is designed to be worn comfortably during intercourse. TENUTO MINI's motors are not only designed to stimulate the penis but also deliver powerful vibrations to your partner's labia and clitoris.

WHAT ARE THE DIFFERENT WAYS I CAN USE TENUTO MINI?

You can use TENUTO MINI in a number of different ways: as a penis ring, as a nipple stimulator and more. You can find lots of ideas on our Play page.

WHAT DO THE BUTTONS ON TENUTO MINI DO?

You can control TENUTO MINI using the buttons. Double press the + / - buttons to cycle through the vibes and single press the + / - buttons to change the intensity. To turn TENUTO MINI ON / OFF press and hold the + button (next to the power icon) for 2 seconds.

HOW DO I CONNECT TENUTO MINI TO THE APP?

Download the MysteryVibe app from the Apple App Store or Google Play Store. Open the app and enable Bluetooth on your phone. Note that Android requires location permission for the Bluetooth functionality to work - this is an internal Android step, and your location is not used or tracked by the app. In the app, select 'TENUTO MINI' and then 'Tap to Connect'. When it prompts you to connect with TENUTO MINI, press and - button (next to the Bluetooth symbol) for 2 seconds. The app will then be connected with TENUTO MINI.

HOW LONG DOES THE BATTERY LAST?

TENUTO MINI takes around an hour to charge and lasts up to 2 hours depending on vibration pattern.

WHERE CAN I FIND THE SERIAL NUMBER TO REGISTER MY WARRANTY

You will find the serial number on the side of the box - it will be a long number starting with MV.

HOW DO I RESTORE FACTORY SETTINGS ON MY DEVICE?

Make sure the device you want to reset is connected to the app. On the MysteryVibe app, swipe down to the vibe store. Tap on the gear at the top right and select 'Restore factory settings'. This will replace any custom vibration patterns you might have created with the original, pre-loaded ones.

HOW DO I CLEAN MY TENUTO MINI?

We recommend cleaning TENUTO MINI before first and after every use, either with soap and water, or a specialised vibrator cleaner. You can safely wash TENUTO MINI under a tap but avoid completely submerging it in water as this may cause damage.

Legato

WHAT ARE LEGATO'S FEATURES, SPECS AND DIMENSIONS?

WHAT IS THE DESIGN INSPIRATION BEHIND LEGATO?

Our relationship with sexuality starts with our hands. They are our very first 'sex toy' and our introduction to pleasure. Our hands help us discover and stimulate our erogenous zones. That is why we designed Legato to mimic the human hands that can bend to take different shapes and stimulate all parts of the labia and vulva.

WHAT'S IN THE BOX?

LEGATO comes in a beautifully designed box with a detailed instruction manual, quick start guide and USB charging cable.

HOW DO I USE LEGATO?

Apply generous amounts of lube to both LEGATO and your anus. Turn on LEGATO and set the intensity to as much power as you feel comfortable. Bend the neck of LEGATO to shape it to your own preference and place at the entrance of your anus. Gently and slowly press LEGATO in to your anus until you reach the desired depth. Enjoy LEGATO's vibrations for a new level of stimulation.

HOW DO I CHARGE LEGATO?

To charge LEGATO, plug in the micro-USB cable into the charging port at the bottom of LEGATO. Connect the other end of the cable to any USB plug or computer for power. To indicate charging, the light on LEGATO will blink amber. It will go solid green when charging is complete.

CAN LEGATO BE WORN DURING INTERCOURSE?

LEGATO is designed to be used comfortably during intercourse. LEGATO has a wide opening in the middle allowing for penetrative sex. You can check out the Play page for more ideas on how to introduce and incorporate Legato into your sex life.

WHAT ARE THE DIFFERENT WAYS I CAN USE LEGATO?

Legato is a great vibrator for anyone looking to explore and discover external stimulation, especially if they are not sure about or experience pain from internal stimulation. It is also a great first time vibrator. As every body is unique, Legato's bendability allows users to personalize it to perfect fit their labia and vulva in ways other vibrators cannot. You never have to worry that Legato won't be a good fit.

WHAT DO THE BUTTONS ON LEGATO DO?

To turn LEGATO ON or OFF, press and hold the > button for 2 seconds. Press the + button to increase intensity and the - button to decrease it. Press the < and > buttons to cycle through the different vibration patterns on LEGATO.

HOW DO I CONNECT LEGATO TO THE APP?

Download the MysteryVibe app from the Apple App Store or Google Play Store. Open the app and enable Bluetooth on your phone. Note that Android requires location permission for the Bluetooth functionality to work - this is an internal Android step, and your location is not used or tracked by the app. In the app, select 'LEGATO' and then 'Tap to Connect'. When it prompts you to connect with LEGATO, press and hold the - button (next to the Bluetooth symbol) for 2 seconds. The app will then be connected with LEGATO.

HOW LONG DOES THE BATTERY LAST?

LEGATO takes around an hour to charge and lasts up to 2 hours depending on vibration pattern.

WHERE CAN I FIND THE SERIAL NUMBER TO REGISTER MY WARRANTY?

You will find the serial number on the side of the box - it will be a long number starting with MV.

HOW DO I RESTORE FACTORY SETTINGS ON MY DEVICE?

Make sure the device you want to reset is connected to the app. On the MysteryVibe app, swipe down to the vibe store. Tap on the gear at the top right and select 'Restore factory settings'. This will replace any custom vibration patterns you might have created with the original, pre-loaded ones.

HOW DO I CLEAN MY LEGATO?

We recommend cleaning LEGATO before first and after every use, either with soap and water, or a specialised vibrator cleaner. You can safely wash LEGATO under a tap but avoid completely submerging it in water as this may cause damage.

Molto

WHAT ARE MOLTO'S FEATURES, SPECS AND DIMENSIONS?



MOLTO is the world's first compact bendable vibrating device designed to help you alleviate prostate pain, provide anal stimulation and help with stronger ejaculations. Its revolutionary body-adapting material bends to comfortably fit all rectum shapes and sizes. This allows the device to take the shape of the rectum and comfortably reach & deliver precise vibrations on the prostate. Molto's anatomically-placed motor delivers powerful vibrations precisely on the prostate for excellent prostate massage. Studies have found that massaging the prostate several times a week can give relief from pain and pressure. MOLTO is 100% water resistant and packed with features like micro-USB charging, long battery runtime, fast charging and smart App control.

The dimensions of MOLTO are 6.9 inches x 1.8 inches x 2.2 inches.

WHAT'S IN THE BOX?

MOLTO comes in a beautifully designed box with a detailed instruction manual, quick start guide and USB charging cable.

HOW DO I USE MOLTO?

Apply generous amounts of lube to both Molto and your anus. Turn on Molto and set the intensity to as much power as you feel comfortable. Bend the neck of Molto to shape it to your own preference and place at the entrance of your anus. Gently and slowly press Molto in to your anus until you reach the desired depth. Enjoy Molto's vibrations for a new level of stimulation.

HOW DO I CHARGE MOLTO?

To charge MOLTO, plug in the micro-USB cable into the charging port at the bottom of MOLTO. Connect the other end of the cable to any USB plug or computer for power. To indicate charging, the light on MOLTO will blink amber. It will go solid green when charging is complete.

CAN MOLTO BE WORN DURING INTERCOURSE?

MOLTO is designed to be used comfortably during intercourse. MOLTO's motor delivers strong vibrations to the prostate for heightened pleasure. The flexible neck can hold its positions while you have intercourse with your partner. You can also incorporate MOLTO into your foreplay by letting your partner use it on you or control it using the MysteryVibe App.

WHAT ARE THE DIFFERENT WAYS I CAN USE MOLTO?

You can use MOLTO in a number of different ways: as a prostate massager, as a stimulator to use on the penis or perineum, for anal pleasure for your partner, and more. You can find lots of ideas on our Play page.

WHAT DO THE BUTTONS ON MOLTO DO?

To turn MOLTO ON or OFF, press and hold the > button for 2 seconds. Press the + button to increase intensity and the - button to decrease it. Press the < and > buttons to cycle through the different vibration patterns on MOLTO.

HOW DO I CONNECT MOLTO TO THE APP?

Download the MysteryVibe app from the Apple App Store or Google Play Store. Open the app and enable Bluetooth on your phone. Note that Android requires location permission for the Bluetooth functionality to work - this is an internal Android step, and your location is not used or tracked by the app. In the app, select 'MOLTO' and then 'Tap to Connect'. When it prompts you to connect with MOLTO, press and hold the - button (next to the Bluetooth symbol) for 2 seconds. The app will then be connected with MOLTO.

HOW LONG DOES THE BATTERY LAST?

MOLTO takes around an hour to charge and lasts up to 2 hours depending on vibration pattern.

WHERE CAN I FIND THE SERIAL NUMBER TO REGISTER MY WARRANTY?

You will find the serial number on the side of the box - it will be a long number starting with MV.

HOW DO I RESTORE FACTORY SETTINGS ON MY DEVICE?

Make sure the device you want to reset is connected to the app. On the MysteryVibe app, swipe down to the vibe store. Tap on the gear at the top right and select 'Restore factory settings'. This will replace any custom vibration patterns you might have created with the original, pre-loaded ones.

HOW DO I CLEAN MY MOLTO?

We recommend cleaning MOLTO before first and after every use, either with soap and water, or a specialised vibrator cleaner. You can safely wash MOLTO under a tap but avoid completely submerging it in water as this may cause damage.

Remote

DO I NEED THE REMOTE TO USE MY MYSTERYVIBE VIBRATORS?

Not at all, all our products work without the Remote. The Remote gives you the extra option to seamlessly control any of your favorite MysteryVibe vibrators from a distance of up to 3 meters / 10 feet.

WHICH PRODUCTS ARE COMPATIBLE WITH THE MYSTERYVIBE REMOTE?

The MysteryVibe Remote is compatible with all MysteryVibe vibrators.

CAN I USE THE MYSTERYVIBE REMOTE WITH VIBRATORS THAT AREN’T FROM MYSTERYVIBE?

The MysteryVibe Remote is only compatible with vibrators made by MysteryVibe.

WHAT IS THE BENEFIT OF THE MYSTERYVIBE REMOTE?

The MysteryVibe Remote is a very user-friendly, easy-to-use device with large, tactile buttons, so you control any of your MysteryVibe Vibrators from a distance of up to 3 meters / 10 feet. The Remote allows you to easily change the intensity and vibration pattern.

You can connect up to 3 MysteryVibe Vibrators with the Remote and easily switch between them or control all of them at the same time. So, you can connect to up to 3 MysteryVibe vibrators at once and stimulate different erogenous zones to reach new heights of pleasure.

HOW CAN I USE THE REMOTE DURING PLAY?

Connect intimately in new ways with the MysteryVibe Remote control.

  • Control your / your partner’s vibrator with the Remote
  • Experience new levels of orgasms from synchronized vibrations
  • Surrender control of your experience to your partner
  • Stimulate multiple erogenous zones at once with multiple MysteryVibe devices
  • Simultaneously pleasure your partner and yourself

For additional play ideas and exciting sex positions with MysteryVibe products, check out the Play page.

WHAT ARE THE MYSTERYVIBE REMOTE’S FEATURES, SPECS AND DIMENSIONS?

The MysteryVibe Remote is a Bluetooth device that connects wirelessly with Crescendo, Tenuto and Poco. It is light-weight and compact, weighing only 0.09 lbs. / 40 grams. The dimensions of the Remote are: 1.57 x 3.94 x 0.98 in / 4x10 x 2.5 cm.

The Remote box containing the Remote, USB cable and instruction manuals, weighs 0.4lbs or 200 grams with dimensions of 3.9 x 5.5 x 1.3 in | 10 x 13.9 x 3.4 cm. The Remote is rechargeable via USB with the USB charging cable included in the box. The Remote has a 4 hours of use time when fully charged and connected.

Remote Features and Dimensions

WHAT'S IN THE MYSTERYVIBE REMOTE BOX?

The Bluetooth Remote comes in a sleek MysteryVibe box with a beautifully designed instruction manual, and USB charging cable.

What is in the box Remote

HOW DO I CHANGE THE VIBRATION PATTERNS ON A MYSTERYVIBE VIBRATOR USING THE MYSTERYVIBE REMOTE?

To change to the next vibrational pattern, press the > button on the Remote. To return to the previous vibrational pattern, press the < button on the Remote

Buttons

HOW DO I CHANGE THE INTENSITY USING THE MYSTERYVIBE REMOTE?

To increase the intensity using the Remote, press the + button. To decrease the intensity using the Remote, press the - button.

Intensity

CAN I CREATE MY OWN VIBES WITH THE MYSTERYVIBE REMOTE?

The MysteryVibe Remote allows you to change vibration patterns (vibes) already stored in your MysteryVibe vibrator. To create new vibes, download the free MysteryVibe App, available on both the Apple AppStore and Google Play. With the App you can not only create new Vibes, but also download countless news ones from the Vibe store.

FROM WHAT DISTANCE CAN I CONTROL MYSTERYVIBE VIBRATORS USING THE REMOTE?

You can use the MysteryVibe Remote to control any MysteryVibe Vibrator from a distance of up 3 meters / 10 feet.

HOW DO I CONNECT THE MYSTERYVIBE REMOTE TO A MYSTERYVIBE VIBRATOR?

  • Turn on Bluetooth on the MysteryVibe Vibrator that you want to control with the Remote. See each product's user guide for assistance.
  • Press and hold the scan button • for 2 seconds to scan for nearby vibrators. When scanning for vibrators the Remote status light will be light blue.
  • Once connected, each Channel light will flash yellow if a vibrator is connected to that channel. The light will turn green to indicate the channel that is currently under control by the Remote.
  • Press the Scan/Channel button • to cycle through each of the connected product: Channel 1 -> Channel 2 -> Channel 3 -> All channels -> No channels.

Connect

HOW DO I CONNECT MULTIPLE MYSTERYVIBE PRODUCTS?

It is possible for the MysteryVibe Remote to control up to 3 MysteryVibe Vibrators at the same time for total sensory immersion. Imagine the difference between a 2-hand massage and a 6-hands massage. That’s what you can experience with the combination of the multiple MysteryVibe vibrators stimulating different erogenous zones in your body for endless pleasure possibilities.

  • Turn on and activate Bluetooth on all the MysteryVibe Vibrators that you want to control with the Remote. See each product's user guide for assistance.
  • Press and hold the Scan/Channel button • for 2 seconds to scan for nearby vibrators. When scanning for a device the Remote status light will be light blue.
  • Once connected, each channel light will flash yellow if a vibrator is connected to that channel, and turn green to indicate the channel that is currently under control by the Remote.
  • After you've connected one product to one channel and the light flashes yellow, press the Scan/Channel button • to move to the next channel and allow the Remote to connect to another product. Repeat for a third channel if you want.

Connect

HOW DO I SWAP BETWEEN PRODUCTS WITH THE MYSTERYVIBE REMOTE?

To toggle between connected products on the Remote, press the Scan/Channel button •. Each channel will flash a yellow light if a product is connected and then turn green to indicate the channel is currently under control by the Remote.

Connect

DOES THE MYSTERYVIBE REMOTE REQUIRE BATTERIES TO OPERATE?

The Remote is sustainably made and is rechargeable via the USB charging cable that is included with the Remote.

CAN I USE THE MYSTERYVIBE REMOTE WITH THE APP?

Yes, you can connect the Remote to the free MysteryVibe App to update its firmware.

WHAT DO THE BUTTONS ON THE MYSTERYVIBE REMOTE DO?

You can enjoy your favorite MysteryVibe products hands-free by using the Remote buttons.

Power On/Off button: Press and hold the power button for 2 seconds to turn the Remote on. Press and hold the power button again to disconnect any connected products.

Scan/Channel button •: Press and hold the Scan/Channel button for 2 seconds to scan for MysteryVibe products. Push the Scan/Channel button • again to cycle through each of the channels to connect or control connected products.

Increase (+) / Decrease (-) Intensity buttons: Use the + and – buttons to increase and decrease the intensity of the current vibration.

Previous (<) and Next (>) Vibration Pattern buttons: Press the < and > buttons to toggle through the vibration patterns.

For more detailed instructions, please check the MysteryVibe Remote User Guide.

Buttons

HOW DO I CLEAN MY MYSTERYVIBE REMOTE?

We recommend wiping the outer surfaces of the Remote with a slightly damp cloth. Do not splash water on the Remote or submerge it in water as this may damage it.

MY MYSTERYVIBE REMOTE ISN'T CHARGING / DOESN'T CHARGE. WHAT SHOULD I DO?

Make sure the USB charging cable is firmly inside the charging port on the Remote and that the other end is connected to a reliable USB power plug or computer. Try detaching and reattaching the USB charging cable and see if the Remote begins to charge. If not, please get in touch with us at support@mysteryvibe.com.

DOES MY MYSTERYVIBE REMOTE COME WITH A WARRANTY?

The Remote comes with the standard MysteryVibe 2-year warranty, which is valid from the day you receive your product. Please register your product using your order number at mysteryvibe.com/register. If you can’t find your order number, please get in touch with us on support@mysteryvibe.com.

WHERE DO I FIND THE MODEL NUMBER AND SERIAL NUMBER OF THE MYSTERYVIBE REMOTE?

You will find the model number and the serial number at the back of the Remote.

CAN I USE THE MYSTERYVIBE REMOTE AND MYSTERYVIBE APP AT THE SAME TIME ON MY PRODUCTS?

No, you can’t use the MysteryVibe Remote and MysteryVibe App at the same time since both of them connect to the product using Bluetooth and the products can only have one Bluetooth connection at a time.

App

DO I NEED THE APP OR CAN I PLAY WITH THE TOYS ON THEIR OWN?

Mysteryvibe is all about pleasure, with you at the centre of it. All our products work seamlessly without the APP. They come with an exciting collection of preinstalled vibes and you can navigate between them using the buttons on the product.

WHAT CAN I DO WITH THE APP?

The App is a completely free add-on to widen your experience of the products. With the App you can change the installed vibes by downloading new ones from the Vibe store. The App also allows you or your partner to control the device via bluetooth. You can create your own custom vibes of up to 5 minutes long and save them onto your device for offline play. MysteryVibe App Features

CAN I CREATE MY OWN VIBES?

You can create your own vibes on the MysteryVibe App. Swipe down to the vibes menu and then tap on 'Create'. From there, you can design your own vibration patterns, choosing the vibration pattern and intensity in each of the six motors indvidually. Once you have created your own vibe, you can give it a name and add it to the library. From the Library you can add the Vibe to your device. Check out our step-by-step video guide on using the app here. MysteryVibe App create my own vibration patters

WHAT DISTANCE CAN I CONTROL CRESCENDO OR TENUTO FROM USING THE APP?

The MysteryVibe app works on Bluetooth low energy technology and can be used to control Crescendo or Tenuto within a 10-metre (30 feet) range. We are also working on creating a long-distance version of the app where you will be able to connect with your partner via wifi and control their device over long distance. We don't currently have a release date for this yet as we want to make sure it is as secure as possible to make sure you are always secure. MysteryVibe App what distance can I control Crescendo

HOW DO I SWAP BETWEEN CRESCENDO AND TENUTO ON THE APP?

To change between Crescendo and Tenuto on the app, swipe down to the vibes menu and then click the gear wheel at the top right corner. Scroll down in the settings menu and you will see 'Swap device'. Here you can change between Crescendo and Tenuto. Click 'Save' and then 'Done' and you will be able to connect to the new device you have chosen. Here is a quick video demonstrating this. MysteryVibe App how to swap between Tenuto and Crescendo

MY PHONE IS ASKING FOR A PIN NUMBER WHEN I TRY TO CONNECT. WHAT SHOULD I DO?

Some Android phones will prompt you to enter a PIN number when connecting your Crescendo or Tenuto to the app. This PIN number is assigned by your phone, not by the app as we don't have any PINs in the app. The most common PINs on Android are 000000, 0000 and 1234. If you are still unable to connect, go to Settings -> Applications -> All -> Bluetooth Share and tap on Force Stop -> Clear cache -> Clear Data. You should now be able to connect successfully.

WHEN I CONNECT TO THE APP, WHY DOES IT ASK FOR ACCESS TO MY LOCATION?

Google's Android OS updated the way their system works and now requires location to be enabled in order to use Bluetooth. Without giving location access it is no longer possible to use Bluetooth devices with Android phones. Please note that this is an internal Android function and our app doesn’t use any location information or gather any data about your location.

WHEN I CONNECT TO THE APP, IT ASKS ME TO UPDATE MY DEVICE. WHY IS THAT?

We regularly release new features to improve reliability and make our products even more exciting. The update file is quite large and can take around 10 minutes to complete, however you will only need to do this once after an app update.

I CAN'T ACCESS GOOGLE PLAY STORE, CAN I DOWNLOAD THE ANDROID APK HERE?

Yes you can download the ANDROID APK FILE here.

DOES THE APP WORK ON WINDOWS PHONES?

Unfortunately, since Microsoft has discontinued support for Window Phone OS, the MysteryVibe App is only available on iOS & Android.

I GET AN ERROR WHEN I TRY TO UPDATE THE FIRMWARE USING THE APP. WHAT SHOULD I DO?

The firmware file is quite a large one and the file transfer takes around 10 minutes. If there are any interruptions during this time, such as a phone call or Bluetooth interference, it could show an error. In this case, simply tap on the circle again to restart the update and it should work perfectly. Alternatively you can go to your phone's Bluetooth settings and 'Forget' your device. Then delete and reinstall the MysteryVibe app. The firmware should now download with no errors. If you are still having problems after trying these steps, please email support@mysteryvibe.com and we will be able to help further.

MY APP IS STUCK ON 'UPDATING FIRMWARE'?

Please try the following: 1/ Make sure you have the most up to date version of the app on your phone. If you're not sure, please delete and reinstall the app on your phone. 2/ Make sure you have selected the correct device (either Crescendo or Tenuto) on your app. To change between them, please swipe down from the home screen and then tap the cog in the top right hand corner. Scroll down to where it says 'swap device' and then make sure you have selected the device you're trying to connect with. 3/ This is often an indication that the bluetooth pairing is wrong and the APP cannot access the secure features of the device, go into your Bluetooth Settings on your phone and 'Forget' your device, then try reconnecting through the APP. If you're still having issues with the app after trying these steps, please reach out to support@mysteryvibe.com and we will be able to help further.

THE APP DOESN'T COMPLETE THE VIBE SYNC PROCESS, DEVICE DISCONNECTS PART WAY THROUGH. WHAT SHOULD I DO?

This can be caused by a corrupted vibe file. Start the App in offline mode (without a device connected), and remove all custom vibes, then reduce the selected favourites from the vibe store so only one vibe 'MAD MAX' is selected. Close the APP and then restart and connect to device. The APP will now try to sync only one vibe. Once this works, then to re-add the vibes you want to use.

HOW DO I CHANGE THE VIBES AND INTENSITY USING THE APP?

Go to the playlist menu (the top circle). Here you can swipe left or right to change the Vibes on your device in real time. To change the vibe intensity use the slider at the bottom of the same screen. You can also live control each motor by touching the corresponding circles on the App.

General

DO YOU HAVE THE EC DECLARATION OF CONFORMITY?

Yes, MysteryVibe has the EC Declaration of Conformity. You will find the document below. MysteryVibe EC Declaration of Conformity

DO YOUR PRODUCTS HAVE THE CE and FCC MARKS?

Yes, our products have been tested and conform to CE and FCC regulations.

WHERE ARE YOUR PRODUCTS MADE?

Our hardware is designed in London, UK and our software is designed in New York, USA. The complete product is assembled in China under the highest international quality standards.

WHAT IS YOUR SHIPPING POLICY?

All in-stock orders are shipped within 1 working day from our warehouse. Depending on the destination, it takes between 2 - 7 working days to arrive. For international orders, there could be additional time and costs associated with clearing customs.

HOW MUCH IS SHIPPING?

We provide free shipping on all US orders. For orders outside the US there is a delivery fee that is automatically calculated by our delivery partner at checkout. There may be customs duties & taxes in some countries which customers will need to pay locally.

We provide free shipping on all UK and EU orders above £50. For orders outside the UK and EU there is a delivery fee that is automatically calculated by our delivery partner at checkout. There may be customs duties & taxes in some countries which customers will need to pay locally.

US ORDERS

All US orders are fulfilled locally via our 3PL partner. We aim to deliver all mainland US orders within 5 working days. However, depending on factors such as unusually high order volume, warehouse closures etc, it can occasionally take up to 7 working days. Please ensure your destination has a secure point of delivery as the courier doesn't take responsibility for the parcel being lost or stolen once they have dropped it off at the address. Tracking numbers are provided by email at the time of shipment. Note that although tracking numbers are sent when the order has been packaged for shipment, tracking information does not start to update until the package has arrived at the courier processing center. Please contact us at support@mysteryvibe.com with any questions.

UK AND EU ORDERS

All of our UK and EU orders are fulfilled locally via our 3PL partners. We aim to deliver all mainland US orders within 3 working days. However, depending on factors such as unusually high order volume, warehouse closures etc, it can occasionally take up to 7 working days. Please ensure your destination has a secure point of delivery as our couriers don't take responsibility for the product once they have dropped it off at the delivery address. Tracking numbers are provided by email at the time of shipment. Note that although tracking numbers are sent when the order has been packaged for shipment, tracking information does not start to update until the package has arrived at the processing center. Please contact us at support@mysteryvibe.com with any questions.

INTERNATIONAL ORDERS

NOTE: International shipping does not include duties and taxes. Your local customs or post office may charge additional fees upon receipt. Please check with them if you are unsure. International order delivery times depend on a number of factors but most orders will be delivered within 10 working days of the order being placed. We mark our customs forms as discreetly as possible, calling our products 'personal massagers' in the item description. However we rely on the customer to ensure that these items are acceptable for import to their country.

WILL MY ORDER BE SHIPPED DISCREETLY?

We take great care with all our warehouses and courier partners to make sure the packaging is as discreet as possible. We believe that discretion is a major part of making our customer experience exceptional, so your order will be shipped out in plain packaging and won't mention 'sex' or 'vibrator' anywhere. Please note that international orders may contain a customs declaration form.

CAN I RETURN A PRODUCT IF IT DOESN’T WORK FOR ME?

Yes, we totally understand all bodies are different, that's why we have the 30-day money back policy. You can either choose to have a store credit for the full amount and use it to buy another product from our site. Or get a full refund back on your card. Please contact us at support@mysteryvibe.com and we will sort it out.

HOW LONG DOES DELIVERY USUALLY TAKE?

We aim to deliver all of our US and EU orders within 5 working days of the order being placed, however this may take longer depending on where we are shipping to and any local customs requirements.

I BOUGHT IT BY ACCIDENT / I HAVE NOT USED THE PRODUCT - HOW CAN I RETURN IT?

If you haven't used the product and want to return the product, please contact us and we will help you with the return and get a full refund. Please make sure the external seal is not broken. Due to the intimate nature of the product, we are only allowed to accept returns if the seal is still intact.

HOW CAN I BECOME AN AFFILIATE FOR MYSTERYVIBE?

You can sign up to become an affiliate by going to our Affiliates page.

DO YOU HAVE VIDEOS SHOWING HOW THE PRODUCTS ARE USED?

You will find some great play ideas on our Play page here. Also as our user base grows, more videos are coming out with people using it. You can find one example here.

WHERE DO I ENTER MY COUPON / DISCOUNT CODE?

When you are in the checkout page, you will find the box to enter your coupon code on the right hand side (in desktop) and within the 'Show Order Summary'. Please note that coupon codes are not valid in conjunction with other coupons or when there is a discount on the product. For example if you have selected the ‘2 together’ offer that will automatically apply a discount on both the products. If you apply a coupon on top this discount, it will remove the previous discount and apply the new one from the coupon.

WHAT CURRENCIES CAN I PAY WITH ON YOUR SITE?

You can pay in USD, GBP or EUR on our site.

WHICH PAYMENT METHODS ARE ACCEPTED ON YOUR SITE?

We accept Paypal, Apple Pay, Google Pay as well as all major cards like Mastercard, Visa and American Express.

IS PAYMENT ON YOUR SITE SECURE?

We take security extremely seriously. We use Shopify Plus as our platform, which is incredibly secure and meets all of the industry guidlines. We also use sitewide SSL in order to make sure all data, not just payment information is secure at all times.

I CAN'T FIND MY ORDER CONFIRMATION? HOW CAN I GET IT AGAIN?

Sometimes email services put our mails under 'Promotions' or 'Spam'. If you can't find the confirmation email, please contact us at hello@mysteryvibe.com and we will confirm that your order came through correctly and get back to you right away.

CAN I APPLY ONE DISCOUNT ON TOP OF ANOTHER DISCOUNT? FOR EXAMPLE CAN I APPLY THE SIGN UP DISCOUNT ON TOP OF THE DISCOUNT FOR PURCHASING BOTH DEVICES?

You can only apply one coupon per order. If you have multiple coupons, make sure to pick the higher of them during checkout.

HOW TO USE THE DEVICES FOR PELVIC / PENETRATION PAIN?

Here in this document, you will find detailed instructions with images on how to use our devices to assist with Pelvic / Penetration pain.

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